Velocare - Worry-Free Bicycle Ownership
What Is Velocare? Your bike is an important part of your lifestyle. Velocare will ensure that it stays that way by providing wear and tear coverage. *Wear and tear is damage that naturally and inevitably occurs as a result of normal use, wear, and aging. The bicycle must be maintained and the service intervals must be adhered to.
What Is Covered?
Velocare Maintenance Requirements
*These service intervals recommendations by Velocare are intended to minimize the chance of future claim rejection due to lack of maintenance, neglect or abuse. Any service intervals provided by your retailer or bicycle manufacturer supersedes this schedule.
**Please be aware that higher levels of usage and/or riding in foul weather may lead to accelerated wearing of parts and will increase the need for more frequent attention by your service center.
Neglect: Fail to care for properly. In other words, not maintaining the bike.
Abuse: To use or treat in such a way as to cause damage or harm. Such as not adhering to specified maintenance & inspection. Riding the bike beyond recommended periodic maintenance.
Wear and tear: is damage that naturally and inevitably occurs as a result of normal wear or aging. Wear and tear is a form of depreciation which is assumed to occur even when an item is used competently and with care and proper maintenance.