We Make People Happy
Hear from Jax customers, in their own words, on why they feel Jax Bicycle Centers are the best choice for all your cycling needs. Learn more about the benefits of shopping at Jax Bicycle Center.
If for any reason you don't LOVE your purchase, please bring it back within 30 days and we will do the following:
- Refit It
- Adjust It
- Exchange It
- Give You Your Money Back
Jax Promise / Return Policy temporarily suspended at this time due to COVID-19. The health and safety of our team members and clients is our top priority therefore all sales are final during the COVID-19 pandemic.
Any bicycle purchased from Jax Bicycle Center receives a 48-hour turnaround. Extra time may be needed for the following:
- Special Orders
- Warranty Service
- Red Shield Service
- Trek Care Plus Service
If you find the same product at a lower price from another bicycle retailer within 30 days of your purchase, we will give you 110% of the difference.
- Price Protection Refunds
- 110% Of The Difference
- Bicycle retailer must be local
- Must show pricing to Jax manager
- Excludes online pricing/online retailers
- See store manager for details